How Lumen Etoile Protects Your Data

Effective Date: October 2025

This Privacy Policy explains how Lumen Etoile, a personal project operated by Ling Diao, including the LumaMoon meditation experiences and related applications, collects, uses, and safeguards personal information for users located in the United States. Our practices align with Apple App Store requirements and applicable U.S. privacy laws.

This policy is maintained personally by Ling Diao and applies to digital services operated under the Lumen Etoile brand, including this website and related applications.

Information We Collect

We collect only the data necessary to provide reflective meditation and resonance services.

Account & Contact Data: Name, email address, and optional organization if you request whitepapers or beta access.
App Usage Insights: Anonymous analytics about session length, feature engagement, and device type. These metrics do not include personally identifiable information.
Wellness Preferences: Optional self-reported intentions or goals submitted in-app to tailor experiences. Stored securely and deletable on request.
Support Communications: Messages you send to our team, along with response history.

How We Use Your Information

Deliver, personalize, and improve meditation content and resonance-driven features.
Respond to requests for research access, whitepapers, or technical support.
Maintain application security, monitor for bugs, and ensure compliance with platform policies.
Send wellness updates or event invitations when you opt-in; you may unsubscribe at any time.

Data Sharing & Disclosure

We do not sell personal information. We share data only in the following scenarios:

Service Providers: Trusted partners that supply cloud hosting, analytics, and customer support tools. These providers are contractually obligated to protect your data and use it solely for our instructions.
Legal Requirements: When required to comply with lawful requests, court orders, or to protect the rights, property, or safety of Lumen Etoile, our users, or the public.
Business Transitions: In the event of a merger or acquisition, we will provide notice and ensure continued protection of your information.

Data Retention

We keep personal data only for as long as needed to deliver services or comply with legal obligations. Account and contact data is retained while you remain engaged with Lumen Etoile offerings. Wellness preferences can be deleted within the app, and analytic information is stored in aggregated form without personal identifiers.

User Rights in the United States

Access & Portability: Request a copy of the personal data we hold about you.
Correction: Update inaccurate or incomplete information by contacting us.
Deletion: Ask us to delete your personal data, subject to legal obligations.
Opt-Out: Control marketing communications and certain analytics sharing.
California Residents: Exercise additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of disclosures of personal information.

To exercise any rights, email us at contact@lumenetoile.com.

Children’s Privacy

Lumen Etoile services are not directed to children under 13, and we do not knowingly collect personal data from children. If we learn that data has been provided by a child, we will delete it promptly.

International Visitors

While this policy focuses on United States requirements, international users are welcome. If you access the services from outside the U.S., you consent to the transfer and processing of your data in the United States or other locations where our service providers operate.

Updates to This Policy

We may update this Privacy Policy to reflect new features, regulatory expectations, or operational changes. We will revise the effective date and notify you in-app or via email when significant updates occur. Continued use of the services after changes take effect indicates acceptance of the revised policy.

Contact Us

Operated by Ling Diao
Mailing address available upon request for verified privacy inquiries.

Email: contact@lumenetoile.com